Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.1
Location
9.6
Service
8.1
Dining
5.7
Guest reviews
7.0/10
based on 15 reviews
7.8
7.8/10based on 1299 reviews
William
United States,
September
2024
6.6/10
I had a mixed experience at this hotel. On one hand, the location is fantastic, being just a short walk from Petra, which makes visiting the site incredibly convenient. The staff was friendly and helpful, making my stay more pleasant. However, the rooms left much to be desired; I found them a bit old and not as clean as I hoped, especially given that I booked a non-smoking room but still dealt with a lingering tobacco smell. Overall, it's great for its location and staff, but the room quality could definitely be improved.
Rooms
5.0
The rooms felt outdated and unfortunately had a lingering tobacco smell despite being booked as non-smoking. They didn't really feel very clean either, which was disappointing.
Service
7.0
The staff was generally friendly and helpful, which added to the positive aspects of my stay.
Location
10.0
The location is excellent, just a five-minute walk from the entrance to Petra, making it super convenient for visiting the site.
Dining
5.0
The dining options were okay but could use some improvement. The variety was limited, and most food was bland or cold.
Facilities
Charles
United States,
September
2024
6.4/10
I had a decent stay at this hotel, which is very close to the Petra visitor center, making it super convenient for exploring the area. The rooms were quiet and warm, but they felt a bit outdated. The service was friendly but had some issues, especially with the dining experience, which left a lot to be desired. Overall, it's not a perfect choice, but it offers good value for money considering the location.
Rooms
6.0
The rooms were quite quiet and warm, though they felt a bit old and some things didn’t work properly.
Service
5.0
The staff was friendly, but the service was inconsistent, especially during meal times.
Location
9.0
The location is fantastic, just a short walk from the Petra visitor center, which made exploring the sites really easy.
Dining
6.0
The breakfast options were varied and tasty, but there were some hiccups with the service that took away from the experience.
Facilities
6.0
The overall facilities were basic, but they served the purpose for a short stay.
Katherine
United States,
August
2024
8.6/10
I had quite a mixed experience at the hotel. The location is absolutely perfect, just a short walk from the Petra Visitor Center, which I loved. The second room I stayed in was amazing—clean and had a perfect view. The service was incredibly friendly and helpful. However, the first night was spent in a room I definitely want to forget, and the dining options could use a little more variety.
Rooms
8.0
After a rough first night, the second room I got was clean, quiet, and had a great view, along with good air conditioning.
Service
9.0
The staff were friendly and quickly solved any problems I had; they were super nice and always helpful.
Location
10.0
The location is excellent—just 300 meters from the entrance to Petra and also close to some nice restaurants.
Dining
7.0
The breakfast had good options, but it could have been more varied. Overall, it was inexpensive for the tourist area.
Facilities
Charles
United States,
August
2024
7.6/10
I had a mixed experience at this hotel. The location is fantastic, being just a short walk from the Petra entrance and plenty of shops and restaurants. The cleanliness of the rooms was commendable, and the staff provided excellent service, going out of their way to make my stay comfortable. However, I encountered issues with the dining experience, particularly the breakfast options, and the rooms were smaller than I expected.
Rooms
7.0
The rooms were clean and met Asian standards, but they were quite small and dark. I was moved to a different room after finding an unpleasant surprise in the first one, but the second room was perfectly fine.
Service
9.0
The service was outstanding. Upon arrival, I was greeted with fresh juice, and the staff went out of their way, even buying coffee for me from a nearby shop when I asked for it.
Location
10.0
The hotel is located just a short walk from the entrance to Petra, which made sightseeing incredibly convenient. There are also several good restaurants and shops nearby.
Dining
6.0
The breakfast offered a good selection, but the quality of some items, like the orange juice and certain pastries, was lacking. Overall, it was decent but had room for improvement.
Facilities
6.0
There were basic facilities available, but nothing stood out as exceptional. I would have liked to see more amenities.
Walter
United States,
August
2024
6.8/10
I had a mixed experience at this hotel. The location is fantastic, being just a short distance from Petra, which is a huge plus. However, the rooms left something to be desired, as they smelled a bit stale and seemed worn out. On the bright side, the service was great and very helpful, which made up for some of the other downsides. Overall, it's a decent place, but it could really use some improvements.
Rooms
5.0
The room I stayed in had a stale odor and felt quite worn out, which was disappointing since I had booked a non-smoking room.
Service
9.0
The staff was lovely and went out of their way to assist me, quickly resolving the issues I had with my room while remaining friendly.
Location
10.0
The hotel is in a great location, just a few hundred meters from the entrance to Petra, making it very convenient for sightseeing.
Dining
6.0
The dining options were decent, with a good variety, but I did encounter some issues with broken cups that the staff didn't handle well.
Facilities
5.0
Facilities seemed basic and could use some upgrades to enhance the overall experience.
Marie
United States,
July
2024
7.2/10
I had a pleasant stay at this hotel, which is conveniently located near Petra. The rooms were clean and had a fantastic view of the mountains, although the locks could use some improvement for added security. The staff was exceptionally helpful and welcoming, but the breakfast was a letdown with limited options. Overall, it offers good value for money, especially for its great location.
Rooms
7.0
The rooms were clean and comfortable with a fantastic view of the mountains, but they lacked proper deadbolt locks, making them feel a bit less secure.
Service
9.0
The staff was very helpful, driving us to the bank when we needed money. Although sometimes no one was available at the receptionist desk, they were kind and accommodating.
Location
9.0
The location is great for visiting Petra, just a short walk from the bus stop and the ticket counter.
Dining
5.0
The breakfast was disappointing, mostly consisting of cold, bland food with no fruits available.
Facilities
7.0
While I didn't use many amenities, the overall facilities looked satisfactory.
Henry
United States,
July
2024
7.4/10
The hotel offers a great location just a short walk from the Petra entrance, making it convenient for exploring the area. The rooms are clean and comfortable, with amazing air conditioning, and the staff is incredibly friendly and helpful. On the downside, the dining options were quite limited and could use some improvement. Overall, the value for money is decent, especially considering the fantastic views and proximity to major attractions.
Rooms
8.0
The rooms were clean and comfortable, equipped with great air conditioning and lovely views.
Service
9.0
The service was amazing; the staff was very helpful and welcoming, even if they weren't always available at the reception.
Location
9.0
The hotel is in a great location, just a 5-minute downhill walk to the entrance of Petra, making it very convenient for visitors.
Dining
5.0
The dining experience was disappointing as the options were quite limited and mostly focused on bread.
Facilities
6.0
Shane
United States,
July
2024
7.4/10
I had a mixed experience at this hotel. The location is excellent, just a short walk from Petra, and the rooms are decent with great air conditioning. The staff was welcoming and helpful, but the room standards didn't quite meet my expectations for the price. Overall, while there are some positives, the value for money could definitely be better.
Rooms
7.0
The rooms were clean and comfortable, with great air conditioning and a pleasant view of Petra. However, I was expecting a bit more considering the price.
Service
9.0
The staff was very friendly and responsive, always willing to help. They were especially attentive when my husband needed assistance due to being unwell.
Location
10.0
The location was fantastic, just a five-minute walk from the entrance to Petra, which was super convenient for our visit.
Dining
5.0
Dining was a hit or miss. The first day was good, but the quality dropped when a big group arrived. I found the meals to be pretty average overall.
Facilities
6.0
Facilities were basic, and I felt they could be improved. The amenities weren't as updated or luxurious as I had hoped.
Charles
United States,
July
2024
6.8/10
I had a mixed experience at this hotel. The location is fantastic, just a short walk to the entrance of Petra, which made it super convenient for sightseeing. However, the rooms are in desperate need of a renovation and were not as clean as I had hoped. The service was excellent, especially a staff member named Ahmed, who really went out of his way to help us. Overall, it's decent for the price but expect some downsides.
Rooms
5.0
The rooms looked outdated and definitely need a big renovation. The carpet was dirty, and there was dust on the headboards and curtains, which was disappointing given the beautiful mountain views.
Service
9.0
The service was exceptional, particularly from Ahmed, who was really welcoming and even brought us cold drinks to help us cool off after a long day exploring.
Location
10.0
The location cannot be beat for visiting Petra – it's just a 5-minute walk to the main entrance! Being so close made our trip so much easier.
Dining
6.0
The dining options were okay but not very varied. It was typical for Jordan, and I was a bit let down that there were no drinks available besides sugary options.
Facilities
5.0
The hotel has basic facilities, but they're quite dated. It could really benefit from some modern upgrades.
John
United States,
June
2024
7.4/10
The hotel has a great location, just a short walk to the entrance of Petra, making it really convenient for exploring. The staff is super friendly and even helped us change our room when we needed it. However, the rooms were a bit dated and could use some freshening up, which was a downside. Overall, it’s a decent place, but just know that the rooms might not be as nice as you'd hope.
Rooms
5.0
The rooms felt a little tired and dated, which was a bit disappointing, especially after the first night in a room that wasn't very pleasant.
Service
9.0
The service was really friendly and accommodating; they changed our room quickly when we needed it.
Location
10.0
The location is fantastic—only a very short walk to the entrance of Petra, so we didn't need to take a taxi.
Dining
7.0
The dining options were varied, although some dishes weren't really to the American taste, there were fresh and enjoyable choices like omelets and good coffee.
Facilities
6.0
The hotel had decent facilities, but they seemed to lack some modern touches.
C.
United States,
June
2024
6.8/10
The hotel is conveniently located just a short walk from the Petra visitor center, making it super easy to explore the area. The rooms, while nice and comfortable, had a lingering smell of tobacco, which was definitely a letdown since I booked a non-smoking room. I found the service to be okay, although one staff member's comment about the chef being absent was a bit unprofessional. Overall, it's a decent stay but could use some improvements in cleanliness and service quality.
Rooms
6.0
The rooms were nice and comfortable, but unfortunately, they smelled of tobacco even though I requested a non-smoking room.
Service
5.0
Service was okay, though one staff member laughed at our situation regarding the chef's absence, which felt inappropriate.
Location
9.0
The location is fantastic, just a five-minute walk from the Petra visitor center, making sightseeing very convenient.
Dining
7.0
Dining options were decent but could definitely be more varied for a better experience.
Facilities
7.0
Facilities were adequate, providing the basics needed for a comfortable stay.
Eddie
United States,
April
2024
6.6/10
I had a decent stay at the hotel, which is conveniently located just a short walk from the entrance to Petra. The rooms were comfortable, although they did have a lingering smell suggesting they might have been used for smoking in the past. The staff was friendly and helpful, but breakfast options fell flat with very limited choices. Overall, it was good value for money given its prime location.
Rooms
7.0
The rooms were nice and comfortable, but I noticed they smelled as though they used to be smoking rooms, even though they are now non-smoking.
Service
6.0
The staff was very friendly and helpful, but the breakfast was disappointing with just a few sandwiches, fruit, and juice.
Location
9.0
The location is fantastic, just several hundred meters from the Petra visitor center, making it very convenient for sightseeing.
Dining
5.0
Dining was just okay; the breakfast wasn't up to par and the dinner options had a good variety, but the overall quality felt lacking.
Facilities
6.0
I found the facilities to be adequate, but nothing exceptional stood out during my stay.
Nelson
United States,
April
2024
7.4/10
I stayed at a hotel that has a superb location just a short walk from Petra, which made exploring easy. The views from the room were absolutely stunning, perfect for watching the sunset. However, the rooms smelled of tobacco despite my booking a non-smoking one, which was quite disappointing. The service was outstanding, with friendly staff who were always happy to help, making my stay more enjoyable.
Rooms
5.0
My room had gorgeous views of Petra, but unfortunately, it smelled of tobacco even though I booked a non-smoking room.
Service
10.0
The service was outstanding; the staff was brilliant, always helpful and friendly.
Location
9.0
The location was fantastic, just about a 5-minute walk to the Petra entrance, which was incredibly convenient.
Dining
6.0
Dining was decent, but I found it somewhat disappointing since, although there were many options, the food quality didn't quite meet my expectations.
Facilities
7.0
The facilities gave a decent experience, but nothing was particularly luxurious.
Jackson
United States,
March
2024
7.4/10
The hotel is conveniently located just a short walk from the Petra Visitor Center, making it easy to explore the area. The rooms are clean and provide a good level of comfort, perfect after a long day of walking around Petra. The staff here are incredibly friendly and attentive, ensuring a pleasant stay. However, the dining options could use some improvement as the breakfast was a bit basic and not as enticing as I hoped.
Rooms
7.0
The rooms were clean and comfortable, but they do feel a bit dated and could use some updating.
Service
9.0
The service was fantastic; the staff was very attentive and always willing to help, which really stood out during my stay.
Location
10.0
The location is excellent, just a 10-minute walk to the Petra entrance, making it very convenient for tourists.
Dining
5.0
Dining was decent, but nothing special. The breakfast options were limited and could benefit from more variety.
Facilities
6.0
Facilities were basic but functional, fulfilling my needs during my stay.
David
United States,
March
2024
6.8/10
I had a mixed experience at this hotel. On the plus side, the location is truly fantastic, just a short walk to the entrance of Petra, and the staff were generally friendly and welcoming. However, the room I ended up in was not great and felt quite dated. The dining options were limited and could use some improvement, especially for breakfast. Overall, I think it offers good value for money, but there are definitely areas that need attention.
Rooms
6.0
The room I had was clean and reasonably spacious but felt a bit outdated and not fancy at all.
Service
7.0
The staff were helpful and friendly, though sometimes it took a while to get assistance.
Location
10.0
The location is perfect, just a 5-minute walk downhill to the entrance of Petra.
Dining
5.0
Dining options were rather limited, especially breakfast. Many items were cold and choices were not abundant.
Facilities
6.0
The facilities were basic and in need of some updates, but they were adequate for what I needed.
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